Clinic Administrative Support Supervisor

All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly.

The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists.

• Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff
• Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units
• Resolve administrative workflow problems and prepare routine operational reports
• Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies
• Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed
• Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists)
• Perform administrative support duties alongside the team as required

• Completion of secondary school required
• Completion of college courses related to office/administrative support usually required
• 2 to less than 3 years of experience supervising office / clerical / administrative support staff required
• Experience in a clinic, medical office, or high-volume service environment is an asset
• Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset
• Strong organizational, scheduling and communication skills
• English language proficiency required

How to apply

By email: hr@allbrainsclinic.com

Please include a resume and a brief cover letter describing your supervisory experience. We will respond to all qualified applicants within 10 business days.