You ask, we answer

Questions

Find answers to common questions about our services and policies here.

Could my child’s social skill challenges be a sign of autism?

At All Brains, we specialize in autism assessments for all ages, from toddlers to adults. For children under 5, we also offer early language and social development assessments, which can act as screeners for early social developmental concerns, including autism. Our multi-disciplinary approach ensures we assess not only for autism but also for other coexisting conditions that may affect your child’s development. This includes a comprehensive evaluation of mental health, speech and language, and cognitive abilities for toddlers and preschoolers. Additionally, our autism assessment package provides post-assessment support to connect you with the best resources for you and your child. Learn more about our comprehensive autism assessment package here, or contact us at info@allbrainsclinic.com or 604-998-2244 for more information.

Do I need a doctor’s referral to book an assessment?

Yes, a referral from a medical doctor is required for all our assessments, as they involve a physician. If you don’t have a referring doctor, our team can help connect you with a primary care physician to determine the appropriate assessment and provide a referral if needed.

Do you accept insurance plans?

Yes, we accept a variety of insurance plans. Please contact our office for a detailed list of providers.

Do you offer assessments for learning challenges (such as those identified by schools)?

Yes, we offer psychoeducational assessments to identify brain-based learning difficulties, such as challenges in reading, writing, or math. Since learning difficulties often coexist with issues like attention problems or anxiety, we also evaluate for these to ensure no barriers to learning are overlooked. At All Brains, our multi-disciplinary team of psychologists and medical doctors provides comprehensive assessments, including evaluations for ADHD, mental health, and social functioning. For more details about our in-depth psychoeducational assessments, click here or contact us at info@allbrainsclinic.com or (604) 998-2244.

Do you offer telehealth services?

Yes, we offer telehealth consultations for a variety of services, allowing you to consult with our providers remotely.

Do you offer virtual counselling sessions?

Yes. Many sessions can be offered virtually,allowing clients to access support from the comfort of their home whenin-person visits are not possible.

How can I determine the best assessment for myself or my child?

We’re here to guide you. If you’re unsure which evaluation is right for you or your child, we recommend scheduling a consultation with one of our clinical assistants. For questions or assistance, contact us at info@allbrainsclinic.com or call 604-998-2244.

How much do your assessments cost?

The cost of assessments varies based on the type of evaluation required. If pricing isn’t listed on the specific assessment page, please reach out to our team at info@allbrainsclinic.com or call 604-998-2244 for details. We accept Variety Club and Jordan’s Principle funding, and many of our services are eligible for partial or full reimbursement through most insurance plans.

Is emergency care available?

Yes, we provide emergency care services. For severe cases, please call 911 or visit our emergency department.

What age range do your assessments and treatments cover? I’m an adult—can I still get help?

It’s never too late to seek help! We welcome individuals of all ages, from toddlers as young as one to adults at any stage of life. Our assessments cover a wide range of neurodevelopmental and psychiatric conditions, including ADHD and autism. Whether you’re a 30- or 40-year-old reflecting on lifelong social challenges or a 50- or 60-year-old exploring the possibility of ADHD for the first time, we’re here to provide answers and support. Many adults come to us for general diagnostic assessments to better understand their mental health and take steps toward positive change.

We believe it’s never too late for new beginnings and fresh perspectives. Contact our team to explore which of our services might be right for you. Email us at info@allbrainsclinic.com or call 604-998-2244.

What are your operating hours?

Our clinic operates from 9 AM to 5 PM on weekdays and 9 AM to 1 PM on Saturdays. We are closed on Sundays.

What if I have multiple concerns, such as attention, learning, and mental health, for myself or my child?

We know all too well that having multiple difficulties is the norm rather than the exception. This is why at All Brains, we approach every case with a multidisciplinary team of experts to ensure all aspects of you or your child’s needs are addressed. Our comprehensive assessment includes clinical interviews, report card reviews, and direct testing, all conducted by medical and psychological specialists.

This thorough process allows us to accurately diagnose conditions like ADD/ADHD, learning disabilities, and related challenges such as anxiety or other mental health concerns. Once the assessment is complete, you’ll meet with the doctor to discuss medical treatment options and follow up with a psychology expert to explore additional therapeutic strategies during a dedicated feedback session. Our goal is to provide a complete understanding and actionable path forward

Will you provide ongoing support and follow-ups after my assessment?

At All Brains, we collaborate closely with your doctor to ensure you receive expert guidance and post-assessment support. After completing the assessment, our multi-expert team, including the physician, will provide a detailed report to your referring community doctor. This report outlines the recommended treatment plan, which your doctor will help implement. If questions or concerns arise, the physician from your All Brains Assessment Team is available to consult with your doctor to ensure seamless care.